Terms: All accounts will be in prepay standing during initial registration. If deemed credit worth QIC will extend NET 30 Day terms. A 1-1-2% service charge will be added to all accounts past due. Any account over 45 days will be placed on credit hold until the account is brought
current. All invoices correspond with date of shipment, not receipt of goods or invoice. A $25.00 service charge will be added for
all returned checks. A $15.00 service charge will be added for all invoices paid by wire transfer. Prices subject to change without
notice.
Shipping Policy: F.O.B. Atlanta, GA. Any shortages in transit should be filed with the carrier. Any other shortages should be filed
with QIC Tools no more than 10 days after receiving goods. Catalog orders over $250.00 net will be shipped free ground
freight prepaid within the continental USA; this excludes truck shipments. Shipments under $250.00 will be charged at a rate of $15.00
Drop Shipments: All drop shipments are subject to regular terms. COD drop shipments will not be
accepted.
Product Guarantee: All tools are warranted to be free from defects in workmanship. Due to the inherent nature of solid carbide, we
cannot guarantee this material. All warranties are void if tools are altered in any way (including sharpening).
Returning Goods: All returns must be given prior consent by the company. A RMA # will be issued and must be clearly placed on
the outside of the package. QIC Tools. reserves the right to charge a 20% restocking fee. A copy of the invoice must also
accompany the return. This applies to tools ordered in error and returned for exchange. Any tool returned for credit must be a current
catalog item and must be returned in original packaging and in resalable condition. The correct tool must have been ordered or an
off setting order placed. No tools will be accepted for return after 6 months from date of purchase. QIC Tools
assumes no liability for returned goods. It is the shipper’s responsibility to package the tools in a manner as to avoid damage in
transit. Returned freight must be prepaid.
Orders: Orders may be placed with QIC Tools. by web, phone, mail, or e-mail. Since orders are processed continually throughout the day, add-ons to orders cannot be guaranteed to ship with other orders that have already been processed.
Special Tooling: Because of the extensive Tooling Catalog of QIC Tools., we can quote on almost any cutting tool, or Clamping device that you or your customer may need. Please send a detail sketch or wood sample for a quotation. You may also e-mail drawings or photos to sales@qic.tools. To expedite the quote please include the following: cutting diameter, cutting length, shank diameter,
overall length, number of flutes, cutting rotation (i.e. RH or LH). We reserve the right to consider an order complete with 20%
over or under ordered quantity. Specials are not subject to return or cancellation. Custom tooling may require a deposit prior to
manufacturing. Although every effort is made to produce specialty tooling to a customer’s specific needs. Any defects must be noted
in writing to QIC Tools within 120 days of invoice date.
